Refill Pouches Lighten Our Load
Innersense Organic Beauty is lightening up: Our new 32oz/946ml refill pouches are here and use 70% less plastic than our 32oz/946ml bottles and 75% less plastic than (3) 10oz/295ml bottles. These pouches allow you to reuse and refill your favorite Innersense Organic Beauty hairbaths and conditioners, right at home, extending the lifecycle of your favorite clean hair care bottles. Why refill pouches? We answer your questions below.
HOW MANY BOTTLES CAN I REFILL WITH ONE POUCH?
Up to four! Our refill pouches will fill (3) 10oz/295ml bottles plus (1) 2oz travel size bottle or (1) 32oz/946ml bottle.
WHICH PRODUCTS COME IN REFILL POUCHES?
All of our hairbaths and conditioners come in 32oz/946ml refill pouches. (Note: Refresh Dry Shampoo is not available in refill pouches at this time.)
WHY REFILL POUCHES INSTEAD OF BUYING MORE PLASTIC BOTTLES?
Plastic pouches require less material than rigid containers. That means less waste, less water used during manufacturing and significantly lower emissions. Pouches also take up far less space than rigid containers. They’re also lightweight, protect our clean hair care products without the need for excess packing materials and are damage resistant, making transportation more energy efficient and climate friendly.
WHY AREN’T YOUR PLASTIC BOTTLES, OR YOUR REFILLS, OFFERED IN GLASS?
Currently, two products are packaged in glass: Harmonic Healing Oil (called Harmonic Treatment Oil in Europe) and I Create Waves Salt Spray. We choose to avoid glass as it can pose a danger in a wet bathroom environment where breakage can occur. Broken glass in the shower is hazardous both for you and the environment! Still, there’s a little more to the glass dilemma. While glass has the perception of being more recyclable than plastic, only about 30% of glass in the United States is actually recycled. Additionally, glass packaging has a higher carbon footprint due to the energy-heavy manufacturing process and the heavier weight by volume compared to plastic.
SHOULD I RINSE MY BOTTLES WITH WATER BEFORE REFILLING?
No! There’s no need. Water can create unnecessary contamination; when your product gets low, simply refill the bottle using your refill pouch.
HOW DO I REFILL MY BOTTLE WITH THE POUCH?
Just remove the cap or pump from your bottle, then insert the spout of the pouch inside the neck of the bottle you wish to refill. Next pour (or squeeze) slowly until the bottle is full. We advise not “mixing” products. In other words, refill your hairbath and conditioner bottles with the same shampoo or conditioner type that came in them originally.
HOW SHOULD I STORE MY REFILL POUCHES?
Store your refill pouches upright to avoid leakage. The flexible packaging means they store easily under the sink or in a cabinet or closet. We advise storing your pouches away from extreme temperatures, too.
CAN I STILL PURCHASE YOUR TRADITIONAL 32OZ/946ML BOTTLES?
Yes! We will continue manufacturing 32oz/946ml sizes. Our professional community is particularly fond of the sturdy (and 100% recycled plastic!) bottles!
Extending The Life Cycle, Expanding Our Climate Neutrality
Our new pouches extend the lifecycle of our plastic bottles while minimizing our carbon footprint. As we officially reached “climate neutral” certification in July 2021, know that you are an important part of our efforts. For every bottle you purchase, we remove one from the environment. And for every refill you purchase, you’re essentially removing 3 bottles from the future plastic cycle!
45 Comments
This is great! Might innersense products be able to be produced as plastic free solid bars? Most of us loyal innersense users are already knowledgeable about how to properly use your highly concentrated products, so it wouldn’t be hard for us to adjust! I hope you are experimenting with that type of research and development!!
Hi Candace! Thank you for your comment and suggestion! We love hearing feedback from our community! Our product and brand development team is working hard to continue improving our products and their effect on the world around us! Sending you lots of happy healthy hair love!
I would also love to see solid bars ! It would also be great if you could extend the pouches to include all of your products. Are there any plans to do that?
Hi Kristy,
We are always looking to improve our sustainability practices so thank you for that suggestion! We can bring it back to our product development team.
Sending you lots of hair love!
Love this initiative! Will you also be offering in the future your styling products in the refill pouches? Or shampoo/conditioner bars?
Hi Ann-Marie! Thank you for your support! We currently only offer our Hairbaths and Conditioners in the refill pouches! If anything changes, we will make sure to let everyone know! Sending you lots of happy healthy hair love!
Are the refill pouches themselves recyclable when empty?
Hi Hilary! This liter pouch is an alternative option to our current 32oz bottles and uses 70% less plastic. There is no perfect solution to overcome packaging waste, and we are focus on reducing the plastic used throughout our entire process. We hope this helps. Sending you lots of happy healthy hair love!
You didn’t answer though, is it recyclable or no?
Assuming that means no?
Hi Carrie! These pouches are not recyclable due to the soft plastic they are made of. Hope this helps!
I hate the current bottles, especially the conditioner pump. Can the pouches be used on their own, without refilling the hard plastic bottles??
Hi Melissa! We are sorry to hear that and are consistently trying to improve our products to meet demand. The pouches can be used on their own, but we do recommend that they are used to refill your Innersense bottles or bottles of your own choosing. Sending you lots of happy healthy hair love!
How long can I store a refill pouch? Does the product expire after a certain period of time?
Hi Deb! Thank you for your question! Like the rest of our line, the refill pouches have a twelve-month life after opening, but a three-year shelf life when kept unopened. Hope this helps! Sending you lots of happy healthy hair love!
When will I Create Hold come in the pouches?
Hi Rhonda! Currently, we will only have our Hairbaths and Conditioners in the refill pouches! If this changes, we will be sure to let everyone know! Sending you lots of happy healthy hair love!
I’m interested in a hold gel refill too. So please know there’s a market for it if you decide to develop it. . Thank you for making the pouches, brilliant move!
Hi Rebecca! Thank you for your comment! Although our refill pouches are only currently available for our hairbaths and conditioners, we will be sure to keep everyone updated on the availability of our stylers. Sending you lots of happy healthy hair love!
Answer does not answer the question, are the refill pouches recyclable?
Hi Joan! The pouches themselves are not recyclable. We have chosen to focus on reduction in the use of plastics throughout our manufacturing process. The reduction in the plastic of these pouches also allows us to stay carbon neutral! Hope this helps.
Where is the actual link to purchase
Hi Pamela! To purchase, adjust the size bar under the Hairbath and Conditioner you are looking to purchase! The refill option is added in the sizes. Sending you lots of happy healthy hair love!
Can you provide more detailed information as to how to recycle the pouches? Do they need to be rinse before disposing of?
Hi Abdiel! These pouches are not able to be recycled. We have focused on reducing the amount of plastic used in the packaging of our products and reducing the carbon emissions of our manufacturing process! Sending you lots of hair love!
I was not able to see the price of these- they must also be cost sensitive -meaning since your raw materials are less to produce these , the pouch offers a less expensive option? Thanks>
Hi Karen! To see the pouches, head to your favorite Hairbath and Conditioner, and press on the sizing to see the pricing and purchase our refill pouches! They are discounted compared to our rigid 32oz bottles of our Hairbaths and Conditioners. Sending you lots of happy healthy hair love!
Any plans for the future to make refillable pouches for i Hold?
Hi Caryn! Currently, we only offer our Hairbaths and Conditioners in our refill pouches. We are not moving into our stylers quite yet but will keep everyone updated if that does change. Sending you lots of happy healthy hair love!
Are the pouches recyclable?
Hi Lynn! These pouches are not recyclable, but use 70% less plastic than our rigid bottles of the same size! We are focusing on reducing the amount of plastic we use throughout our manufacturing process! Hope this helps! Sending you lots of happy healthy hair love!
I am SO excited to see this! Thank you for taking such a great step!
Hi Kate! Thank you for your support! Sending you lots of happy healthy hair love!
Why not make the refill containers out of bioplastic or something else biodegradable? Creating trash with less plastic is only marginally better than creating a recyclable bottle…I love your products and that you are exploring ways to be more eco-friendly and carbon neutral. I just want to make sure this isn’t the final stop!
Hi Rebecca, thank you for your comment! Although well intentioned, biodegradable plastics post their own set of unique challenges. Many need high temperatures in industrial composting facilities in order to actually break down – conditions which do not exist in nature – and very few cities have the infrastructure needed to handle them. If not properly discarded, they can contaminate recycling streams, causing the entire lot to be rejected and redirected to a landfill. As a result of the limited infrastructure and recycling issues, these containers often end up in landfills, deprived of oxygen, where they may release methane, creating a larger environmental impact.
We make sure to do a deep dive lifecycle analysis on the sustainability of any product we come out with along with alternative options. We continue to seek out more sustainable options as they become available. It’s never the final stop on our road to more a sustainable future! Sending you lots of happy healthy hair love!
Please encourage your stylists to create “refill bars” at their salons. This means offering gallon sizes in your most popular styling products, not just hair bath and conditioner. This reduces plastic waste much better than using non recyclable refill pouches.
Hi Tamara! Thank you for your comment and insight. We are constantly working towards more sustainable and environmentally positive practices and our processes are constantly evolving. Sending you lots of happy healthy hair love!
Do you have a return program for reusing the items packaged in glass?
Hi Hannah! We do not accept any returns of our glass bottles. We suggest finding out in your local recycling center will take them, or give them new life as a flower vase or another creative use!
Sending you lots of happy healthy hair love!
Please provide more products with refill pouch options! Sweet Spirt Leave In Conditioner and I Create Volume!
Thank you for your input! We are working on some new pouches in a wider range of products so keep an eye out!
Hi is it possible to get a replacement pump for a 32 oz bottle?
Hi there,
Please email [email protected] for assistance on all customer care questions!
Have you ever considered refillable aluminum containers? There are a handful of great shampoo companies who offer a subscription like program and you ship back the aluminum container then they send you another one that is refilled. Finishing the loop!
Hi Tiernae!
Thank you for your suggestion, as we are always looking to improve our sustainability practices!